Cancellations

Order cancellation

There is a window while the order is still with us. After the courier collects, it is a return.

At a glance

Before dispatchCancel free of charge

After dispatchTreated as a return under the return policy

Cancellation feeNone

Refund after cancellation5-7 business days, in line with the RBI framework for payment reversals

How to cancelEmail [email protected] with your Order ID

While the order is still here

While the order is still with us it can be stopped at no cost — that period is the 1-2 business days of handling. Email [email protected] with your Order ID and we confirm in writing.

A cancellation that lands after dispatch is really a return. Turn the courier away, or take delivery and start the return process.

Why cancelling early helps

Sticker and tape packs go back on the shelf untouched, so cancelling costs nothing. The only thing we cannot undo is a pack already opened after delivery, and that becomes a return question instead.

After you cancel

Where money was taken, it returns within 5-7 business days by the route it came in. A cancelled COD order involves no refund at all.

Orders we may cancel

We cancel orders too, and for three reasons: the item is not actually available, the delivery address cannot be served, or the listed price was wrong. In each case we write first and refund in full within 5-7 business days.